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Job Description
- Manage key accounts
- Act as the point of contact for clients
- Organize regular client meetings to discuss their requirements
- Resolve problems and handle complaints in a timely manner
- Identify new potential customers
- Supervise sales account representatives
- Ensure budget and time requirements are met
- Stay up-to-date with new features and product launches
- Establish best practices
- Monitor and report on sales performance analytics
- Suggest innovative ideas to increase sales and improve customer experience.
- Aviation background is an asset.
Job Requirements
- Proven work experience as a Sales account executive.
- Hands on experience with customer service
- An ability to gasp clients needs and to increase customer engagement
- Solid knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- Analytical and time-management skills
- BSc degree in Business Administration, Marketing or any relevant field.
- Fluent English.