Organized Retail Sales Manager (OR Manager)

-        Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
-       Acquire a thorough understanding of key customer needs and requirements.
-       Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
-       Ensure the correct products and services are delivered to customers in a timely manner.
-       Serve as the link of communication between key customers and internal teams.
-       Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
-       Play an integral part in generating new sales that will turn into long-lasting relationships.
-       Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Follow up with the managed accounts & customers on the collection process.