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Customer Support Agent

Nahdet Misr Publishing Group
Mohandessin, Giza
Posted 3 years ago
127Applicants for1 open position
  • 125Viewed
  • 28In Consideration
  • 17Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Respond to in and out bound calls
  • Escalate the needed tickets with the application developer before getting back to the customer
  • Provide the needed reports
  • Provide development suggestions

Job Requirements

  • 2 : 5 years of experience in ( Call Center / Technical Support )
  • Excellent command in Spoken English
  • Spanish Language is a plus
  • University Graduate
  • Excellent communication skills
  • Excellent Problem solving skills
  • Tech savvy

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