Operations Manager - Real Estate

Key Responsibilities:

• .Adjusting the Operations Policy, restructure and cycle in order to cope with the
  expansion.
• Assessing sales’ team structure along with management team
• Coordinate with the contracts department in the areas of contracts handling including reservation, contracting and cancelation leading to having a structured workflow and proper bookkeeping.
• Establishing and managing a “brokers’ support department” which is a
  subsidiary operational department linking brokerages and finance team.
• Creating periodic reports to various operational departments ensuring detailed KPI
  monitoring of sales and overall performance.
• Performance Metrics:
  • Achieving set KPIs for lead generation and sales team productivity.
  • Ensuring high customer satisfaction levels and successful project delivery timelines.
• Collaboration with Other Teams:
  • Work closely with the sales and operation team  to design strategies for lead generation and customer acquisition.
  • Collaborate with finance and administration teams for budgeting and cost management.