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Job Description
- Ask debtors to settle their debts.
- Find out why the debt has not been paid.
- Taking payments by cash, cheque, or credit card.
- Issuing refunds (repayment). •
- Negotiate with debtors who are in financial difficulties to work out a realistic way for them to settle their debt - for example, by agreeing on a series of smaller payments over several weeks or months
- Deal with debt collections that have entered the legal system, following strict procedures.
- Store their records on computer databases to check financial information about individuals and companies.
- Maintain good relationships with their clients.
Job Requirements
- Good English level
- Proficiency in using programs (MS-Office) and Computer Skills
- The ability to negotiate in order to reach solutions on how debts can be paid
- Numeracy skills
- Being focused and determinant
- Commercial awareness and a strong business sense
