Call Center Representative
Downtown, CairoPosted 3 years ago187Applicants for1 open position
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Job Details
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Job Description
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Job Requirements
- 0-3 years of experience