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Job Description
- Act as ERP first line support and manage the relation between the end/key users and ERP provider
- Troubleshooting all end-users Problem (Application Performance, Connectivity, Permission) and ERP system administration.
- Assists in developing procedures to ensure integrity of ERP system and databases
- Develops and implements project plans for ERP functional support tasks
- Works as a system analyst with key personnel to help define user needs and develop data processing solutions
- Independently collect and analyze client's business requirement for system.
- Develops and presents training materials for end users
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Improves system performance by identifying problems; recommending changes
- Design, develop, test, debug and maintain web/windows solutions with MS .net, Java, ..etc technologies
- Develop unit tests and work with business members/Roles in solving the defects
- Maintaining systems by monitoring and correcting software defects via updating/write new codes.
Job Requirements
- +2 years of experience as ERP specialist
- +2 years of experience in programming languages and tools
- Good knowledge in ERP systems
- Good Knowledge in SQL 2008 and 2012
- Excellent Communication Skills
- Excellent Training & analysis Skills
- Excellent programming skills, software design, software debugging, documentation and testing