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Offshore Customer Care Representative - High Value Account

Raya Customer Experience
Maadi, Cairo
Posted 3 years ago
693Applicants for100 open positions
  • 205Viewed
  • 1In Consideration
  • 1Not Selected
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Job Details

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Job Description

Offshore technical support agent (UAE)

  • Our growing call center industry is enlisted with  various responsibilities and many departments; we need a call center agent who might work in a financial department or a technical department, might work on rotational basis or fixed basis, might handle Arabic calls or receive calls in an English queue.

We have many departments like :

  • Mobile services. (Inbound)
  • Landline services. (Inbound)
  • Telesales. (Outbound)
  • Corporate lines department. (Inbound)

The working circumstances as the following:

  • Nine "9" hours shift, including one hour as a break.
  • Five "5" working days, and two days off.

Job Requirements

We need an employee with the following characteristics:

  • Outgoing personality.
  • Present ability.
  • Talkative.
  • Convincing.
  • Good handling skills.
  • The willingness to help others.
  • Good listening.
  • Patience.
  • Focus.
  • Ability to learn.

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