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Real Estate Customer Care Manager

New Cairo, Cairo
Posted 2 years ago
191Applicants for1 open position
  • 79Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed job requirements

Job Requirements

  • Strong phone contact handling skills and active listening
  • Bachelor's degree

Candidates with the following will be preferred:

  • Excellent in both English and Arabic.
  • High organization and planning skills.
  • Communication skills/Leadership – the ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
  • Experience in customer relationship management.

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