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Business Application Analyst

Nacita
Cairo, Egypt
Posted 4 years ago
173Applicants for1 open position
  • 159Viewed
  • 3In Consideration
  • 156Not Selected
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Job Details

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Job Description

  • Designs report options and/or data extracts for use by individual and/or department users (e.g. warehousing, fleet, transportation-commerce, Business Office,etc.) for the purpose of providing information customized to meet specific needs.
  • Instructs District and site staff on the use of LINKS information systems (e.g. new applications, upgrades, updates, etc.) for the purpose of ensuring proper and efficient use of the system.
  • Performs a full range of system administration functions for the purpose of controlling systems and attaining maximum utilization and efficiency.
  • Support UAT activities
  • Acting as first line of support to our key users after the project implementation.
  • Manage the annual BP setting targets process with site functions heads and metrics owners.
  • Tracks incidents in IT ticketing system. Troubleshoots technical issues. Provides support via phone, email, and face-to-face in a timely manner, during standard business hours
  • Ensure anti-virus software is installed, properly configured, and regularly updated.
  • Operate servers and maintain the daily and monthly users and servers backups.
  • Documenting the business process on a weekly basis
  • Creating and customizing BI reports 
  • Driving efficiency and effectiveness in business operations through on-time coordination of the annual business planning process across all departments, ensuring deployment of the business planning tools in addition to alignment with the global initiatives.

Job Requirements

  • Bachelor degree in computer science or related field is preferable.
  • Background in Operations and Business
  • Experience of working in an IT support capacity with software applications.
  • Minimum 3 years of IT support experience.

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