Business Application Analyst
Nacita -
Cairo, EgyptPosted 4 years ago173Applicants for1 open position
- 159Viewed
- 3In Consideration
- 156Not Selected
Job Details
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Job Description
- Designs report options and/or data extracts for use by individual and/or department users (e.g. warehousing, fleet, transportation-commerce, Business Office,etc.) for the purpose of providing information customized to meet specific needs.
- Instructs District and site staff on the use of LINKS information systems (e.g. new applications, upgrades, updates, etc.) for the purpose of ensuring proper and efficient use of the system.
- Performs a full range of system administration functions for the purpose of controlling systems and attaining maximum utilization and efficiency.
- Support UAT activities
- Acting as first line of support to our key users after the project implementation.
- Manage the annual BP setting targets process with site functions heads and metrics owners.
- Tracks incidents in IT ticketing system. Troubleshoots technical issues. Provides support via phone, email, and face-to-face in a timely manner, during standard business hours
- Ensure anti-virus software is installed, properly configured, and regularly updated.
- Operate servers and maintain the daily and monthly users and servers backups.
- Documenting the business process on a weekly basis
- Creating and customizing BI reports
- Driving efficiency and effectiveness in business operations through on-time coordination of the annual business planning process across all departments, ensuring deployment of the business planning tools in addition to alignment with the global initiatives.
Job Requirements
- Bachelor degree in computer science or related field is preferable.
- Background in Operations and Business
- Experience of working in an IT support capacity with software applications.
- Minimum 3 years of IT support experience.