Telesales Agent

We are hiring a Female Telesales Agent for our resort,

Come Work and have some fun with us, There are a ton of things to do so we need more super talented people to join the team!

• Making outbound calls in a timely manner.
• Managing social media comments, messages and any communication in a timely manner.
• Providing courteous and professional phone support to customers.
• Updating customers account data, as required.
• Assist in resolving customers inquires/complaints .
• Provides information on our packages and prices.
• Assist in choosing the best package which suits the customer.
• Answer calls, emails and live chat messages from clients.
• Contact and progress every lead to maximize sales opportunities through multiple contact methods, including phone, email and live chat
• Consult customers to understand their needs and empower them to make a purchasing decision
• Build strong customer rapport through a high quality of written/oral communications and by demonstrating excellent product knowledge
• Manage knowledge about the booking process and all service options available for students
• Complete all required administration and recording of sales through CRM system and other business systems
• Build strong relationships with team members, and provide flexible and prompt support at all times
• Sell packages and membership based on the target set.
• Maintains and improves quality results by adhering to standards and guidelines.
• Fulfills all duties as communicated and assigned by the direct manager.
• Preforms other duties as assigned.