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Customer Service Specialist - Mansoura

Safwa Urban Development
Mansoura, Dakahlia
Posted 4 years ago
60Applicants for2 open positions
  • 16Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Provide accurate, valid and complete information by using the right method/tool
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage the customer
  • To resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • To build a strong relationship with customers.

Job Requirements

  • University degree
  • Experience needed 2-5 years in a similar field, real state background is a must
  • Bilingual in Arabic and English.
  • Strong interpersonal and communication (verbal and written) skills.

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