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Job Description
- Start the repair process for the defected cases as per vendor technical repair guidelines
- Considering vendors KPI’s [ TAT ; C-SAT ; Bounce ] during repair process
- Make sure to keep the repair process and repair environment according to vendor audit targets and guide lines
- Minimize the not repaired percentage
- Handle all repair activities according to warranty claims guidelines
- Attend all vendor online and onsite trainings and exams
- Manage warehouse activities of spare parts
- Prepare consumed faulty parts to return to vendors
Job Requirements
- 1-3 years of experience
- BSC. Communication Engineering
- Mobile Maintenance experience is a plus
- Max. Age is 30