Principal Service Operations Manager
Oracle -
Cairo, EgyptPosted 4 years ago45People have clicked1 open position
Job Details
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Job Description
- Performing regular structured reviews of the quality and contractual compliance of service delivery to Cloud service customers, including
- Work with Cloud Services delivery teams to:
- Provide General Operational assistance, including:
Job Requirements
- Minimum of 7 yrs Oracle DBA or Apps DBA experience, either as part of complex implementation projects or post implementation responsibility for production operations.
- Extensive experience working directly with customers in an IT services environment.
- Proven ability to develop trusted relationships with customers
- Experience working in a global, matrix team environment with ability to drive initiatives and influence across organizational and geographic boundaries.
- Excellent English written and verbal communication skills.
- ITIL training or certification is consider an advantage.
