Job Details
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Job Description
- Plans the operating schedule for the OPD clinics (working hours / specialty / physician) and related slotting and housing, OPD closure in relation to OR time / specialty& /physician and make sure all physicians have met their agreed OPD working hours.
- Monitors closely Doctors’ performance, ensures ongoing feedback and takes needed corrective actions to improve performance resulting in improving OPD outcomes.
- Manages day-to- day operations in OPD, ensures the effectiveness and efficiency of OPD processes and makes interventions when needed to adjust process and ensure smooth flow of operations.
- Works closely with physicians to improve documentation in aspects of compliance and quality of documentation.
- Handles, investigates and resolves patients’ complaints ensuring patients’ satisfaction.
- Puts forwards to OPD Operational Manager, valuable suggestions and insights on specialties as per operations monitoring and specialties performance analysis.
Job Requirements
Qualifications required:
- BSc. Of Medicine, Pharmacy or Dentistry is required
- Hospital management Diploma and/or MBA is a plus.
Skills and abilities required:
- Good leadership, decision making and Problem solving skills.
- Expert interactive communication skills, both verbally and written.
- Ability to work under stress.
- Advanced level of commitment, accuracy and urgency.
