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Job Description
People Leadership Skills
- The ability to recruit, select and familiarise sales department personnel with the Hotel and their functions.
- The ability to train and guide sales department personnel in the performance of their duties as to specific position responsibilities, performance techniques, reporting procedures, etc.
- The ability to conduct performance evaluations and follow up with sales department personnel.
- The ability to perform all supervisory functions to effectively and efficiently manage the personnel assigned.
- The ability to identify and control work relationships, areas of accountability and performance of the personnel assigned.
- The ability to determine, in conjunction with the Director of Marketing, the standards of performance as a basis to review progress of personnel assigned.
- The ability to recommend salary adjustments, transfers, promotions and dismissals.
- The ability to ensure proper training of assigned personnel.
- The ability to foster a cooperative and harmonious working climate conducive to maximum employee morale and productivity.
- The ability to develop individuals for future advancement.
- The ability to assume responsibility for the Marketing Department in the absence of the Director of Marketing.
Maximizes Hotel Revenue
- The ability to direct sales activities of the hotel to achieve budgeted goals.
- The ability to monitor and identify current and future business trends to insure profitable sales in periods of low and high demand.
- The ability to negotiate and achieve maximum revenue/profit potential while satisfying client's needs.
- The ability to assume the responsibility for leading and directing the hotel's group and individual room sales activity.
- The ability to be proactive and creative in developing sales and marketing solutions.
Marketing
- The ability to assist in the development of the annual marketing plan.
- The ability to ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability.
- The ability to review market analysis and determine client needs, occupancy potential, rates desired, etc.
- The ability to supervise the installation of sales and marketing procedures and ensure the hotel is in compliance with all company Minimum Operating Standards.
- The ability to use and take advantage of company provided Marketing "Tools."
- The ability to analyze sales statistics against booked vs. consumed business.
Job Requirements
- Reading, writing and oral proficiency in English and Arabic, other languages are an advantage
- 4 years college/university degree
- Excellent personal & business references
- Working knowledge of computer programs: Microsoft Office is a must, hospitality programs, PMS
- Previous experience as a DOS, minimum 3 years with the 5* luxury brand
- Extensive knowledge of upscale leisure, corporate, MICE sectors, both in Egypt and overseas
- Leadership skills and ability to manage 5 persons
- Exceptional sales drive, hunger to achieve goals and lead a winning team
- Outgoing, energetic, curios and service oriented disposition