Personal Shopper.

Process Customer Orders

Personal shoppers process orders on behalf of customers either through live chat, telephone calls, or email, which involves discussing what the client is looking for as well as any specific features they need the items to have. This information is then logged in the order entry system.

Recommend Products Based on Trends

Personal shoppers present their clients with the most detailed product information they can, to ensure customers are satisfied with their items. They also share must-have products based on the latest trends.

Process Financial Adjustments

If a client makes any payments toward services or goods, this needs to be adjusted in the system to verify the payment. If customers need to develop a payment plan for their items, personal shoppers work with them to determine if this is a possibility.

Support Clients with Exchanges and Replacements

Sometimes a client is dissatisfied with the item they receive, and in these cases personal shoppers support the customer with making an exchange or replacing the product with something more suitable.

Maximize Client Base

Personal shoppers build and grow their client base by focusing on strategic selling techniques and communicating proactively with existing and potential customers. This also involves networking at events and marketing their services on a regular basis.