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Customer Support Technical Agent

ExaServe LLC
Nasr City, Cairo
Posted 4 years ago
190Applicants for5 open positions
  • 79Viewed
  • 17In Consideration
  • 7Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
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Salary:
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Skills And Tools:

Job Description

  • Receive all inquiries and complaints from customers and respond quickly
  • Good dealings with the complainant or the complainant according to the nature of the query or complaint and in order to fit the status of the institution
  • Writing a daily report to show what has been done
  • All of the above should be done in accordance with the customer service instructions approved by the Marketing and Sales 
  • Making sure of the quality of the product
  • Attract new customers
  • Communicate by phone, social media

Job Requirements

  • Excellent communication skills are a must
  • Education: Bachelor degree
  • 2 days off
  • Medical insurance
  • Males only
  • Shift rotation (morning, “night & overnight” shift for male only)

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