Telesales Specialist
Semak -
Dokki, GizaPosted 3 years ago17Applicants for3 open positions
- 5Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Contact potential or existing customers to sell our products.
- Listening to the customers' needs to generate repeat sales.
- Answer questions about products or the company
- Gathering and documenting customer information, payment methods, purchases, Delivery, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Ask questions to understand customer requirements and close sales.
- Follow up with customers the after sales service.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Go the “extra mile” to meet sales Targets and facilitate future sales.
- Keep records of calls and sales and note useful information.
- Achieve Monthly Target.
Job Requirements
- Bachelor’s degree.
- Proven experience as telesales representative.
- Preferred experience in the field of companies (selling beauty products).
- Preferred experience with ERP system .
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs and telephone.
- Ability to learn about services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Strong managerial and sales skills.
- Ability to multitask.
- Ability to work well under pressure.
- Ability to write and present reports.
