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Job Description
Work locations:
- Factory visits in Obour, 10th of Ramadan, Port Said and Ismailia (East) (80%)
- Home (15%)
- Garment IO office in Sheikh Zayed (5%)
Job Description
Client Success
- Support factories with training, issue handling and responding to inquiries
- Analyze new factory requirements and document them
- Conduct frequent factory visits for consultancy, support and training
- Maintain effective, prompt and accurate communication with all factories
- Continuously monitor factory performance and advise factory management on maximizing the benefit from Garment IO
- Recommend changes to the manufacturing process or incentive schemes to help factories create the best value out of Garment IO deployment
System Deployment
- Map pre-deployment manufacturing processes for new factories
- Study how the new factory works and what its priorities are
- Execute the deployment plan for Garment IO in new factories while taking the above into consideration
Asset Management
- Coordinate with Admin to maintain accurate records of equipment, devices and Garment IO hardware
- Coordinate hardware and equipment deliveries to factories and issue their delivery receipts
Job Requirements
- Willingness to travel to factories in Egypt and abroad on short-term assignments
- Excellent command of written and spoken Arabic & English
- Effective and organized online and face-to-face communication skills
- Ability to maintain positive relationships with diverse groups from different backgrounds
- Ability and persistence to work alone in large factories
- Strong time management capabilities
- Dedication and commitment to deliverables
Preferred Skills
- Driver’s license and car (transportation is subsidized by Garment IO)
- Background in manufacturing or process engineering
- Previous leadership or volunteer experience
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