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Digital Account Manager

Road9 Media
Maadi, Cairo
Posted 3 years ago
31Applicants for1 open position
  • 26Viewed
  • 5In Consideration
  • 14Not Selected
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Job Details

Experience Needed:
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Job Description

Please notice: Applications that miss answering any of the questions will be automatically rejected.

Please read the below requirements carefully & answer all job screening questions before applying.


Responsibilities
:

  • Communicating with customers on their strategic or regular demands & formulate communication into action plans.
  • Communicating with internal agency team: designers & other content executives to deliver customer requirements, aligned with brand tone & built digital strategies.
  • Logging internal & external communication happening during, meetings, calls, direct messages, or email.
  • Managing timeline of content production process, including setting deadlines & prioritizing tasks all over working hours.
  • Communicate deliverables to customers (& other shareholders) in a non-technical, coherent way, & advocate applied creative directions.
  • Managing online presence accounts over all agreed upon platforms such as: Website, e-newsletters & social media channels.
  • Manipulate content to meet each platform standards.
  • Scheduling & posting of content, with guaranteeing the highest engagement level, considering posting times, tone, trends & any other aspect affecting volume of exposure.
  • Generating reports, relying on the available tools & developing more tools to reach more clear insights.
  • Generating success measuring KPIs per platform, per account.
  • Auditing running campaigns & activities, & diagnose problems.
  • Performing digital research using known methods to generate clear & coherent facts to help building digital strategies upon. With ability to justify facts with sources.
  • Composing posts captions professionally, & into the required direction.
  • Coming up with new tactics all the time, to reach strategic goals using known digital marketing methodologies.
  • Commit to a strict self development plans, either created by superiors or by him/herself. With full support from the company to any agreed on plans.
  • Closely follow social media trends & keep updated.
  • Expanding & managing the company resources network, including influencers & different types of content producers, such as photographers, videographers, article copywriters, & more.

Job Requirements

  • 2+ years of digital marketing & customer communication experience.
  • Solid knowledge and experience in managing different digital platforms.
  • Solid knowledge of social media and analytics tools
  • Solid understanding of branding standards.
  • Ability to adapt understanding of new target audience groups characteristics, & ability to use the right tones for each group.
  • Professional communication skills.
  • Excellent business language in both English & Arabic.
  • Solid time management skills.
  • High self development skills.

Extras:

  • Media buying skills
  • Creative content production skills.

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