Software Sales Representative

•Responsible for the merchandising, distribution and selling of computers, software and peripherals.

Primary responsibilities

• Recognize the needs of the consumer and provide detailed information to the consumer about the technical

specifications of the computer software offered by the company.

• Investigates new items and makes recommendations for purchasing products.

• Checks inventory to ensure orders are in stock.

• Advises customers on technical matters and recommends appropriate computer configurations.

• Solicits information about computer needs from customers.

• Negotiate price for the sale.

• Provide technical support after merchandise is purchased.

• Construct sales pitches and presentations.

• Travel to areas where needs are projected.

• Stay abreast of market trends.

• Assist with the company helpline.

• Serve as a customer service rep for customers who have questions or difficulties.

• Demonstrate product features before a sale.

• Respond to pre-qualification questionnaire or information to tender document.

• Negotiate a commercial agreement.

• Help customers maximize the use of software features.

• Advise on appropriate user training.

• Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other

features of employers' systems and processes.

• Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals