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Job Description
Position Summary
- To efficiently manage the customer replenishment process focused on service delivery and consistent satisfaction achievement.
A day in the life of...
- Drive service level and consequently customer satisfaction by consistently delivering high quality service meeting customers’ expectations and needs
- Manage replenishment using information such as sales history, forecast and stock holding within the customer Distribution Centre/Store and Nestlé locations
- Recognize and measure where possible, elements of replenishment from stock holding locations (Nestlé to Customer and Customer Distribution Centre to Store)
- Optimize distribution costs by collaborating with Physical Logistics, Production and Transportation
- Drive service level and consequently customer satisfaction by consistently delivering high quality service meeting customers’ expectations and needs
- Manage replenishment using information such as sales history, forecast and stock holding within the customer Distribution Centre/Store and Nestlé locations
- Recognize and measure where possible, elements of replenishment from stock holding locations (Nestlé to Customer and Customer Distribution Centre to Store)
- Optimize distribution costs by collaborating with Physical Logistics, Production and Transportation
- Participate in alignment meetings with DSP and Generating Demand
- Participate in NCE operational review meetings and contribute to continuous improvement of the VMI/CMI process
- In depth use of the VMI-CMI technical solution, including data maintenance and alignment with Nestlé and Customer systems
Job Requirements
- Soft Skills on interaction, Flexibility and ability to cope with complexity in a multi-category Organisation.
- Service & business improvement orientation
- Two or more years of preferably operational experience in O2C in a similar market environment or trade structure.
- Additionally, operational experience at market/business level, in the following areas is beneficial:
- Working for or with a customer in a collaborative environment
- Working in other Supply Chain functions such as Physical Logistics or Sales support
- Experience in related business improvement projects
