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Job Description
- Perform online sales activities to achieve company sales objectives.
- Identify and contact potential customers for business opportunities.
- Schedule daily customer appointments and make product presentations.
- Update customer database with contact details and interest information from prospective customers.
- Perform daily tasks based on assigned work plan.
- Maintain profitable and productive relationships with customers.
- Maintain up-to-date knowledge about product information and promotions.
- Attend sales training and educational programs for professional development.
- Communicate with customers through phone, e-mails, chats and personal visits.
- Respond to customer queries promptly and professionally.
- Work independently or in a team to achieve monthly sales quota.
- Provide excellent services and ensure customer satisfaction.
- Make inbound and outbound calls to sell company products.
- Develop sales strategies and determine sales forecast and projections.
- Stay abreast with online marketing trends and competitors
Job Requirements
- Analytical thinking – online sales managers utilize their knowledge of data and market trends to develop strategies, which requires good analytical skills
- Computer skills – a thorough understanding of user search patterns, web editing techniques, and different software programs is key to this role
- Teamwork – online sales managers work closely with their team and other departments to fulfill business goals, carry out campaigns, and improve the user’s web experience to increase sales and conversions
- Attention to detail – online sales managers need great attention to detail to spot trends and important information in data and statistics, and to find areas where improvements could be made to maximize sales
- Customer service – online sales managers need to be customer-focused and able to apply their knowledge of the organization’s target audience to business goals
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