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Real Estate CRM System Executive

Real Mark
Heliopolis, Cairo
Posted 2 years ago
43Applicants for1 open position
  • 29Viewed
  • 2In Consideration
  • 26Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

A. System Activities & Development

  • Record, update and following up on CRM Database.
  • Track teams’ data entry and Keep customers information up to date.
  • Ensure that data isn’t false duplicated or missed entirely.
  • Track Opportunities’ progress till closed to understand lead quality.
  • Ensure daily Pipeline Report processes are running smoothly.
  • Identify & analyze potential new data/ problems through navigating the system daily and report to the management.
  • Suggest / Create procedures and techniques to maximize CRM data and minimize time required to develop reports.

B. Departments’ Interactions

  • Understand users’ performance
  • Oversee, Track and maintain the activities of the entire departments (Call Center/ Operations/ Sales/ Finance/ Marketing)
  • Monitor information flow within CRM users.
  • Investigate, analyze and resolve reported defects from different departments in coordination with related users (IT/ Odoo Providers)
  • Delegate tasks to individual sales representatives (data updating, cleaning, assigning…etc.)
  • Coordinate with Sales and marketing teams as required based on departmental actions.
  • Extract data from Odoo system to support efficiently the daily operations for the Sales and Marketing departments through effective reporting.
  • Set tasks and reminders for follow-up with teams.
  • Introduce, educate and train new users on using the system in a completely right way.
  • Maintain excellent business relationships with related departments’ members.

C. Data Analysis

  • Export data into intelligence reports for greater analysis.
  • Develop all needed Reports & analysis requested by upper management/ related departments and report in PPT/XLV formats.
  • Audit data for cleanliness and process improvements
  • Suggest / Create procedures and techniques to maximize CRM data efficiency and minimize time required to develop report analysis.

Job Requirements

  • Bachelor’s degree in business administration/marketing.
  • 4-5 years’ experience in using real-estate CRM system.
  • Excellent communication skills and Very good in English.
  • Excellent knowledge of MS Office Programs (Excel & PPT is a must)
  • Understanding of Real-estate market demands & dynamics.
  • Great Organizational skills and ability to multi task.
  • Outstanding Interpersonal skills.
  • Ability to work with a team and being an effective team member.

Preferred Skills

  • Knowledge of Odoo Real-estate CRM System

Additional Notes

CRM Executive is able to access, view & edit data across the system

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