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Job Description
- Manage daily operations of the IT department
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
- Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
- Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
- Assist with the installation of new hardware and software and help train employees on its use
- Offer suggestions for possible upgrades and changes within the IT department
- Provide accurate information on IT products or services
Job Requirements
- 2 - 3 years of Experience
- Working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Must have CCNA & MCSA
- Ability to diagnose and resolve basic technical issues
- BSc/BA in IT, Computer Science or relevant field