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Senior Technical Support Engineer

FlairsTech
Maadi, Cairo
Posted 11 months ago
43Applicants for1 open position
  • 11Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operating system exposure (Windows), including familiarity with enterprise software environments and client-server architecture.

• MS SQL Database experience

• Some experience establishing and maintaining client - server environments, including troubleshooting configuration issues

• Customer service soft skills such as customer empathy, diplomacy, and problem ownership

• Ability to effectively communicate technical concepts to a variety of audiences with different levels of technical expertise

Education and/or Experience

• 3+ years of experience in a progressively more responsible technical role

• BS in Computer Science or related degree, or equivalent education plus relevant work experience.

Language Skills

• Ability to effectively communicate in the English language, both verbally and in writing.

• Ability to read and interpret technical journals, specifications, international technical standards, etc.

Essential Technical Skills

• Good knowledge of Networks

• Good knowledge of Linux

• Good knowledge of APIs (XML &JSON)

• MS SQL Database experience

• Familiarity with enterprise software environments and client-server architecture

Job Requirements

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