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Job Description
- Supervise daily operations to ensure seamless workflow and adherence to company standards.
- Coordinate with cross-functional teams to optimize resource allocation and operational efficiency.
- Monitor and analyze key performance indicators (KPIs) to drive continuous improvement initiatives.
- Implement and enforce operational policies, procedures, and best practices.
- Oversee the maintenance and functionality of smart metering systems and IoT platforms.
- Lead, mentor, and develop operations staff to achieve departmental objectives.
- Collaborate with project managers to support the successful delivery of utility management projects.
- Identify and resolve operational issues promptly to minimize downtime and service disruptions.
- Prepare and present regular reports on operational performance to senior management.
- Ensure compliance with health, safety, and environmental regulations within operational activities.
Job Requirements
- Minimum of 8 years of experience in operations management, preferably within the technology, utilities, or facilities management sectors.
- Demonstrated ability to supervise and motivate cross-functional teams in a fast-paced environment.
- Strong analytical skills with experience in monitoring KPIs and driving process improvements.
- Excellent organizational and time management abilities.
- Proven track record of implementing operational policies and procedures.
- Experience working with IoT systems, smart metering, or utility management platforms is highly desirable.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple projects and priorities simultaneously.
- Proficiency in MS Office Suite and relevant operations management software.
- Willingness to work on-site and adapt to changing operational demands.
