Portuguese Call Center Represent...
Xceed -
Cairo, EgyptJob Details
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Job Description
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile
Job Requirements
- B2 Portuguese and B1 English.
- No experience is needed.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
- Foreigners are welcome to apply.
