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Job Description
- Working with ticketing system.
- Support users, make sure all desktop applications and related equipment's problems are working fine.
- Administer Microsoft Windows Server 2008,2012,2016 - DC, DNS, DHCP, File & WSUS.
- Manage and configure SAN and NAS storage: DELL-EMC and QNAP.
- Manage and administer Kaspersky endpoint Security policies using Cloud Security Center.
- Install, manage and administer VMware vSphere ESXI and VCenter server.
- Manage and administer Veeam backup & replication.
- Manage and configure Sophos XG Firewall along with maximizing network efficiency and security.
- Manage, configure, and support VOIP Solutions.
- Manage and configure IP and CCTV Surveillance System.
- Install, configure and support routers using routing protocols Rip, OSPF, EIGRP.
- Install, configure and support switches - Netgear, Aruba and HP. Using VLAN, PVST, VLSM.
- Plan for WAN optimization for site-to-site linkage.
Job Requirements
- Bachelor degree in Information Technology, Computer Science, or related field.
- 2-3 years of experience in IT.
- ITI, NTI scholarship preferred.
- Strong knowledge of CCNA, CCNP, MCSA, VMware is a must.
- Very good English language skills.
- Ability to work in different locations - Heliopolis / October
- Strong self-learning and development skills.
- Strong analytical and problem-solving skills.
- Can work independently.
- Strong experience with Microsoft Office.
- Good knowledge of OSI & TCP/IP model.
- Excellent knowledge of the END USER support tasks.
- Good knowledge of systems and networking software, hardware, and networking protocols.
