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Job Description
- Process customer transactions accurately and efficiently using the point of sale (POS) system.
- Handle cash, credit, and other forms of payment while ensuring proper change and receipt issuance.
- Greet customers warmly and provide prompt, courteous assistance throughout their visit.
- Maintain a clean, organized, and well-stocked checkout area.
- Resolve customer inquiries, issues, or complaints in a professional and timely manner.
- Balance cash drawers at the beginning and end of shifts, reporting any discrepancies.
- Assist with inventory counts and restocking as needed.
- Follow all company policies and procedures regarding cash handling and security.
- Collaborate with team members to ensure smooth store operations.
- Support promotional activities and upsell products when appropriate.
Job Requirements
- 2-5 years of experience in a cashier or customer service role.
- Excellent numerical and cash handling skills.
- Strong communication and interpersonal abilities.
- Attention to detail and high level of accuracy in transactions.
- Ability to work efficiently in a fast-paced, on-site environment.
- Familiarity with POS systems and basic computer skills.
- Strong problem-solving skills and ability to handle customer concerns.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Ability to stand for extended periods and perform repetitive tasks.
- Commitment to maintaining confidentiality and security of customer information.
