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Job Description
- Closing sales deals over the phone and maintaining good customer relationships.
- Effectively manage large amounts of calls
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
Job Requirements
- Good knowledge of relevant computer programs
- English speaking candidates only can apply (95% of our client base are English speakers only).
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Bachelor degrees ONLY
- Sales Experience is MUST
- Resident in 6th October or nearby is a mus
