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Merchant Account Manager - Digital Marketer

RMG
Riyadh, Saudi Arabia
Posted 3 years ago
16Applicants for1 open position
  • 6Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Responsible for using digital channels to generate leads and build brand awareness. Digital channels include:

  • Company websites
  • Social media
  • Search engine rankings
  • Email marketing
  • Online display ads
  • Corporate blogs
  • SEO
  • Serve as the lead point of contact for all customer account management matters 
  • Build and maintain strong, long-lasting client relationships 
  • Negotiate contracts and close agreements to maximize profits 
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors 
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives 
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders 
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. 
  • Prepare reports on account status. 
  • Collaborate with sales team to identify and grow opportunities within target markets.  
  • Assist with challenging client requests or issue escalations as needed. 
  • Responsible of updating/Product details.  

Job Requirements

  • Proficiency in: Google Adwords, Google Analytics, General Website Maintenance, Mail Chimp.
  • Must have a proven track record of simultaneously managing numerous campaigns, which deliver stellar results and yield positive ROI.
  • An expert with SEM tools and automation, utilizing bid rules, appending keyword modifiers.
  • Proficient in HTML email marketing: coding, testing, and best practices
  • Experience with pulling contact lists from CRM’s
  • Ability to identify a target market (based on the client goals) and shift allocations.
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Excellent listening, negotiation, and presentation abilities.
  • Strong verbal and written communication skills in Arabic/English.
  • BA/BS degree in Business Administration, Sales, or relevant field.
  • 2 years experience at least

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