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Senior IT Help Desk

Seoudi Supermarket
Sheikh Zayed, Giza
Posted 1 year ago
278Applicants for2 open positions
  • 177Viewed
  • 18In Consideration
  • 158Not Selected
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Job Details

Experience Needed:
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Job Description

Job Description.

-Ensure internet performance is acting well.
-Install, modify, and repair computer hardware and software.
-Healthy check of printer devices, attendance machines, IP CAM, and any related network devices.
-Resolve technical problems with LAN and WAN with ISP.
-Install & fix issues related to computer peripherals for users.
-Resolve issues related to computer systems, software, and hardware.
-Respond to queries on-site or remotely.
-Respond to the ticketing system within the defined SLA.
-Resolve problems by running diagnostic programs.
-Identify and escalate situations requiring urgent attention.
 

Job Requirements

Job Requirements.

-3-5 years of experience or highly qualified fresh graduates.
-Bachelor’s degree in computer science or information system.
-Good knowledge of CCNA or MCSA.
-Hand on Ticketing System.

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