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Job Description
- Assess training needs, conduct role-based Trainings to upskill and onboard people and implement process changes etc. across all federal agencies, provide necessary change management assistance required to rollout / introduce the business process change/new functionality.
- Develop and implement change management plan and change management communication plan.
- Work with training and change management champions in the Federal Ministries / Autonomous Agencies.
- Develop comprehensive annual training plan for the Federal Ministries / Autonomous Agencies.
- Introduce and manage this comprehensive training plan with involvement of the training champions from the Federal Ministries / Autonomous Agencies to ensure training is focused based on needs of users and targeted to help users.
- Improve the skills of FMIS users across all the Federal Ministries / Autonomous Agencies with a view to promote better system adoption and streamlined business operations.
- Conduct training needs assessments surveys and structure training programs and change interventions based on several inputs e.g. Ticket Analysis; inputs from Business enablement team, requirements from project team for new functionalities; outcome of certain projects and direct requests from business users.
- Collaborate with business enablement, projects and polices team to take inputs for the training content.
- Develop / Review Training and change management material and Conduct Role based training.
- Plan and conduct focused change management campaigns for frequently occurring business issues.
- Carry out training for daily system operations and new functionalities in collaboration with project vendors / managers.
- Measure the effectiveness of change management related activities and how users are managing the change. Take corrective actions if change management is not bring about the required change.
- Provide training to the stakeholder of the Oracle Shared Services Center on the design elements and operations of the Oracle Shared Services Center.
- Create a repository reusable Training materials and work on digitizing and hosting it so that it accessible to all users.
- Incorporate innovative and digital training and change management methodologies for enabling the business e.g. use of self-paced computer based training, chat bot /machine learning based training; context based training material, holographic virtual trainings, life size cut-outs.
- Plan and deliver Ministry / Authority wide change management initiatives to promote FMIS adoption and use of a new functionality/ process.
- Conduct training effective assessment and continuously improve training content and delivery methodology based on feedback.
- The Vendor shall propose and implement innovative methods of training design and delivery, distribution of training materials, assessment of trainees’ skills and competencies. Vendors which will propose the innovative approaches and methods, will be given the preference.
- To understand the requirements for the consultant’s profile, years of experience and other details for this component of the scope of work.
Job Requirements
- Experience: 10 years
- Gender: Male or Female
- Location: Nasr City
- Fluent in English language is mandatory
- Able to travel abroad when needed
