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Job Description
- Oversee IT operations and supervise systems and IT staff
- Develop strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems )
- Consult senior level stakeholders across the organization to identify business and technology needs to optimize the use of information technology
- Ensure smooth delivery and operation of IT services by monitoring systems performance
- Research and evaluate emerging technologies, hardware and software and CRM
- Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
- Continuously analyze the current process, technologies, and vendors to identify areas of improvement
- Train employees on both software and hardware troubleshooting, and provide technical support when needed
- Develop and execute disaster procedures, and maintain data backups
- Manage and coordinates all IT related matters including data, wireless communications, mobile technology, telephony, security, cameras, and computer hardware and software
- Troubleshoots and solve problems related to hardware, software and network problems
Job Requirements
- Support business team in the daily operation.
- Observe windows server / Mail system / Microsoft Exchange / Microsoft firewall products / Cisco firewall / and all other hardware and products.
- Manage all LAN and WAN solutions.
