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Senior CRM Executive

KUWADICO
6th of October, Giza
Posted 4 years ago
118Applicants for1 open position
  • 13Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Responsible for keeping clients data records.
  • Responsible for filling all document related to clients.
  • Responsible for coordinating with legal department to receive the client contract.
  • Responsible for keeping contracts logs.
  • Responsible for coordinating between clients & legal Department in terms of signing contract and delivering it.
  • Responsible for coordinating between clients & property Management Department in terms of signing checks.
  • Responsible for responding to clients requests.
  • Responsible for issuing the CRM Committee form if needed.
  • Responsible for keeping record of the requests & Committees logs.
  • Responsible for communicating the feedback of CRM Committee to the client.
  • Responsible for arranging client visit to his own unit.
  • Responsible for sending the handover letters to the clients or any other correspondence between the company and clients.
  • Responsible for responding the client reschedule installment request.
  • Responsible for responding to the client assignment request and starting the assignment process.
  • Responsible for coordinating between client & Facility management in terms of signing the utilities contracts.
  • Responsible for coordinating between the client and Finishing & handover in handover process.
  • Responsible for communicating with technical development & project management to receive the actual delivery date.

Job Requirements

  • 6 years of experience in customer service.
  • Real estate background is preferable.
  • Presentable.

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