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Job Description
- Manage invoice life-cycle process
- Working understanding of telecom & IT Invoice Process
- Reviews monthly telecommunication invoices, analyze and resolve discrepancies, which may require extensive research, involved with purchase orders, invoices, and receiving confirmations
- Extensive interaction with various Telecom providers
- Participation in monthly Telecom provider status meetings for disconnects and invoicing issues
- Initiates service order requests to various telecommunications' carriers and interacts from order submission, installation to billing
- Database cleanup of current inventories for telecommunication lines, circuits
- Maintains and modifies existing and new databases, spreadsheets, and systems as needed
- Participation in weekly meetings with clients to review action/issues logs and provide updates
- Escalation point for fixed/wired and wireless billing and disconnect discrepancies
- Assists in gathering information and preparing budget and telecommunications reports and spreadsheets
- Upload and Maintain large data files
- Understand account assignment & hierarchy
- Maintain Vendor relationships
- Define Billing Item Groups and assign Billing Items to Groups
- Maintain the GL Definitions
- Maintain Accounts/AP and Invoice Trending Report
- Working knowledge of vendor portals & billing systems
- Act as the initial point of contact; providing analytical support to the client as needed
- Resolve any invoice/billing issues with carriers. (Working directly with the client & carriers)
- Identify opportunities for process improvement; work with the Program Manager to define and submit any requirements
Job Requirements
- Fluency in English is a must
- Attention to detail
- Client advocate
- Team player
- Effective communicator
- Basic Accounting Functions
- Intermediate Microsoft Office skills
- Proficient in using Excel
- Strong organizational skill
- Self-starter with the ability to work with minimal supervision
