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Collection Specialist

Cairo, Egypt
Posted 2 years ago
46Applicants for2 open positions
  • 7Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Koleib Cement is looking for:

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
  • Handles complaints or difficult calls.
  • Negotiates payment arrangements and follows up to make sure the payments are made.
  • Finalize daily transactions, and refer any back log to the collection manager.
  • Prepare a prioritized list of outstanding payments according to severity of delinquency.
  • Process all charges off accounts and follow up with legal advisors.
  • Provide continuous customer service with close follow up.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Perform other assigned tasks and duties necessary to support the Operation Department.

Job Requirements

  • Problem-solving skills
  • Communication skills
  • Excellent Knowledge of computer & Microsoft offices
  • Negotiation skills.
  • Experience in dealing and negotiating with difficult people.
  • High level of flexibility and time management
  • Males Only

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