Browse Jobs
For Employers
Post JobLog inGet Started

Technical Consultant

Philips
Cairo, Egypt
Posted 4 years ago
44People have clicked1 open position
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

General

Understand and keep up to date with :

  • System engineering technology and standards (architecture, servers, storage, virtualisation, redundancy, disaster recovery, uptime,...).
  • Technical system requirements from a customer’s perspective, including its environment (adjacent systems, IT environment,...)
  • Characteristics and capabilities of applied Philips & 3rd party systems.

Order acquisition process

  • Advice on system capabilities and its application in solutions for Marketing purposes in general and Sales proposals in particular
  • Assist in understanding (customer) requirements and their translation into the characteristics of proposed product/system/solution.
  • Consult on, design and validate (best practice) system solutions for requirements set by the customer(s) and Philips (specs, budget, time)
  • Specify the system engineering parts (technical and effort) to propose via standard quoting tools and/or bid team (for non-standard proposals)
  • Contribute to feasibility studies, demos and Statement Of Work document

Order realization process

  • Scoping, designing, building, deploying and/or integrating solutions
  • Fulfilling software implementation deliverables such as detailed design documentation, system build, configuration and testing
  • Analyzes the unique business, technical and clinical customer requirements to design, build and/or integrate the most appropriate solution
  • Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment
  • Mentors and trains customers to maintain their systems
  • Is a customer advocate and leverages insights to drive product decisions
  • Resolve technical issues and offer proactive technical support
  • Documentation of solutions to ensure support teams and other consultants can participate in support and onward development
  • Contributes to the collective learning of Philips, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects
  • Practices strong configuration management and version control
  • Execute activities as described in the Philips Excellence Process Framework
  • Is a key member of the implementation project and/or service team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise
  • Drives continuous improvements of our implementation methodology and service offerings based on customer feedback
  • Represents Philips professionally in both customer and internal team situations

Job Requirements

  • Solid background in ICT engineering.
  • Detailed knowledge of relevant operating systems, client server architectures, domain configuration, network infrastructures, databases, virtualization, system administration, remote monitoring.
  • Detailed technical understanding of the applications to run on the systems
  • Basic understanding of the related integration technology (e.g. brokers, HL7, DICOM)
  • Basic project management understanding.
  • Experience in Healthcare IT
  • Fluent in English (verbal and in writing)
  • Team player, dependable
  • Customer focused while business aware
  • Analytical (customer’s IT infra, system requirements & results)
  • Consultative (from requirements/expectation to system design, including life cyle consequences)
  • Communicating (face to face, in telecons & in writing)
  • Multitasking, solid time mgt in dynamic context, stress resistant
  • Systematical and accurate, quality driven (quality =conformance to agreed terms)

Featured Jobs

Similar Jobs

Search other opportunities
JobsInstallation/Maintenance/RepairTechnical Consultant