Senior Technical Instructor
Dell EMC -
Cairo, EgyptPosted 4 years ago17People have clicked1 open position
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Job Description
Technical Instruction
- Provide world-class training to customers and partners in classroom and live online formats.
- Manage training sessions effectively, addressing any issues that arise and ensuring the class stays on track with the intended agenda.
- Maintain accurate records and ensure that students provide feedback.
- Communicate effectively with attendees before, during and after delivery.
- Adapt training delivery to incorporate new methodologies, tools, and processes.
Support Education Sales Team
- Assist with skills assessments and training needs analysis exercises.
- Develop bespoke training programs.
- Act as a strong advocate for VMware solutions and products both inside and outside classes.
Ongoing Content and Instructor Development
- Proactively stay current on VMware’s product and training portfolio.
- Develop and deliver webinars & seminars to share knowledge and promote VMware Education products and services.
Job Requirements
- Bachelor’s Degree required, preferably in Business, Communication or Technology.
- VMware Certified Professional (VCP) mandatory.
- VMware Certified Instructor (VCI) preferred.
- 5+ years relevant Information Technology industry experience.
- 2+ years experience in a technical instructor role, teaching highly technical material relating to virtualization, cloud, operating systems, networking & storage.
- Knowledge of public clouds, cloud native applications and platforms, tools and processes.
- Ability to write scripts, workflows, and simple programs.
- A strong communicator, both written and verbal, with strong professional presentation experience.
- Proven ability to effectively communicate and demonstrate complex technical concepts to audiences of various sizes.
- Able to manage multiple tasks and projects while maintaining short response and resolution times.
- Proven ability to work in dynamic work environments and deliver results with limited supervision.
- Strong English and MENA region language skills required. Additional multilingual skills a plus.
- Ability and willingness to travel regularly across the EMEA region - 50% expected.
- Perform other tasks, roles and responsibilities, as required.