Retail Manager

We are looking for a Retail Operations Manager.

POSITION PURPOSE / SUMMARY STATEMENT (defines the major functions/purpose of the position):

• The Retail Operations Manager is responsible for the overall operational effectiveness of Bingo owned retail stores.
• This position provides store operations direction and leadership to the retail organization, develops, and maintains store programs, and oversees the new store opening process, All the activities that keep the store functioning well. That includes people management, supply chain, store layout, cash operations, physical inventory, master data management, promotions and pricing, and so on
• The Retail Operations Manager will need to identify and set priorities across his/her various areas of focus and strategically allocate resources to hit key milestones and project deliverable.
• The Retail Operations Manager is responsible for the overall operational effectiveness of Bingo owned retail stores.
• This position requires strong collaboration skills as it is necessary to work cross-functionally and influence our store teams, field leadership, and internal business partners. The Retail Operations Manager will take a leadership role within these cross-functional teams to drive initiatives and actions to realize established goals, outcomes, and timelines.
• This position will afford the right candidate an opportunity to grow their skills in the areas of strategic planning, data analysis, project management, solution development, and presentation and interpersonal communication skills in a cross-functional environment. The ideal candidate possesses a unique mix of leadership and communication skills that will propel them to excel in deploying innovative solutions that will be shared, adopted, and deployed across the chain.

ADDITIONAL RESPONSIBILITIES

• Demonstrates a high degree of professionalism in communication, attitude, and teamwork with customers, peers, and management
• Demonstrates high level of quality work, attendance, and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local laws
• Domestic travel
• Ability to be flexible and willing to work extended hours when necessary

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides corporate level direction for daily store operations, including store controls, store process & support, loss prevention, and new store opening.
• Provides leadership and direction to the Retail Store Operations team.
• Stays current and relevant on retail trends, best practices, and establishes mechanisms for continual feedback and process improvement.
• Provides support in the development and execution of all Bingo Retail Store Operations best practices, standards, systems, policies, and procedures.
• Ensures that Bingo Store Operations has a comprehensive seasonal, annual, and long term plan including mission, vision, strategic/functional initiatives, and metrics.
• Liaison with corporate and field leadership to identify and implement best practices to improve operational effectiveness and efficiencies across all channels of Bingo Retail
• Ensures stores are operating within Bingo compliance and risk expectations through Internal Audit, and Risk Management alignment.
• Participates in required audits and reviews, measures results, and execute improvement plans.
• Analyzes and reviews current business processes to ensure stores are maximizing productivity.
• Directs and approves the implementation of retail policies, processes, tools, systems, and best practices that are related to all functional areas.
• Manages Store Operations Capex and Opex expense planning and on-going budget tracking.
• Optimizes employee management and scheduling. This includes evaluation and oversight of operational efficiencies and implementing programs and platforms designed to get the most from labor spend. Areas of focus will be on schedule, labor tools, store workload, and other measurable store activities and tasks.
• Oversee Omani-Channel roll out and future road map