Technical Office & Sales Support Engineer
Arak -
Nasr City, CairoPosted 4 years ago100Applicants for1 open position
- 2Viewed
- 0In Consideration
- 0Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Job brief:
We are looking for a Technical sales and tendering Engineer to provide enterprise-level
assistance to our sales department, and be responsible for studding power Generators
tenders technically and commercially, also to prepare all needed submittals and attend
the required competition sessions. customer inquiries, concerns and suggestions,
support engineers may focus on issues brought up by other departments within their
the company, such as sales, manufacturing and operations.
Key Skills for Technical support Engineer:
- Researching technical issues and find applicable solutions.
- Managing and processing customer orders with Very Good Communication.
- Obtaining local suppliers for required installations of Power units.
- Visiting key customers to provide technical presentations and sales discussions.
- Learning about product updates and new technologies.
- Preparing price offers as per customers' requests.
- Additional responsibilities may include taking action to resolve problems, troubleshooting, answering phones calls, and responding to e-mails.
Additional Responsibilities:
- Diagnose and troubleshoot technical issues on startup and commissioning
- Provide prompt and accurate feedback to customers.
- Refer to internal database or external resources to provide accurate tech solutions
- Prioritize and manage several open issues at one time
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals
- Coordinate After sales requirements in offers with after-sales department (spare parts – maintenance contracts - …).
Job Requirements
- 2+ years of experience.
Featured Jobs
Similar Jobs
- Sales Engineer - Industrial ma...ALRIAD International Agencies and Trading - Heliopolis, Cairo20 days ago