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Customer Care Specialist

Ellithy Group
Heliopolis, Cairo
Posted 4 years ago
89Applicants for10 open positions
  • 75Viewed
  • 22In Consideration
  • 54Not Selected
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Job Details

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Job Description

  • We are looking for a well-organized Admin Coordinator to provide the necessary support to sales/business development team. 
  • The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
  • The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Responsibilities

  • Coordinate sales team by filing important documents and communicating relevant information.
  • Assist in the preparation and organizing of promotional material or events.
  • Inform clients of unforeseen delays or problems.
  • Keeping a database of existing and prospective clients.
  • Organizing sales meetings between individual customers and Sales representatives.
  • Responding to the clients' needs and handling their inquiries.
  • Designing periodical Sales reports as required.
  • Collating and maintaining client information in the CRM database.
  • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
  • Respond to complaints from customers and give after-sales support when requested
  • Working closely with staff across departments to implement growth strategies.

 

Job Requirements

Requirements

  • Bachelor Degree.
  • Males only.
  • Presentable and professional demeanor.
  • Good computer skills (MS Office).
  • Excellent verbal and written communication skills.
  • Team player with high level of dedication.
  • +1 year of experience 

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