Customer Support Specialist
Qsource -
Heliopolis, CairoPosted 4 years ago85Applicants for1 open position
- 9Viewed
- 0In Consideration
- 39Not Selected
Job Details
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Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Graduated from Computer science or related
- 2 years of experience
- Good command of English
- Presentable and Good Communication Skills
- Ability to work from 10 AM to 6 pm
