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Business Center Manager (Office Manager)

Keys Group Services
Maadi, Cairo
Posted 4 years ago
129Applicants for1 open position
  • 127Viewed
  • 33In Consideration
  • 94Not Selected
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Job Details

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Job Description

  • Finds new additional overseas brokers.
  • Has 5% discount approval for clients during negotiations without management approval.
  • Communicates with office brokers, ensures new searches for additional brokers.
  • Finds local brokers for more exposure locally in the market.
  • Monitors and compares Keys to competitor prices in Egypt.
  • Handles client complaints, finds quick solutions.
  • Requests feedback from exiting and current clients and forwards to web designer.  Ensures all logos are up to date once approved by clients.
  • Manages with SBCC to obtain twice a year feedback from existing clients. Decides on format, communication and follow through on receiving and seeing if action is needed from feedback.
  • Ensures timely communication is prepared for renewal requests with clients and no contract lapses. Annual raises to approve with management.
  • Handles client change requests of additional furniture, office changes etc.
  • Communicates with lawyer with any new client changes requested in standard rental contracts
  • Approves monthly payroll prepared by finance by 25th maximum.
  • Updates rental price list yearly once compared to market.
  • Monitors admin staff holiday balances and ensure planned throughout the year.
  • Assesses needs for additional telephone lines, internet speeds, router changes to ensure the Business centers are running smoothly.
  • Maintains and updates disaster recovery plan and co-ordinates with external IT to achieve it.
  • Maintains standard set for centers by management.
  • Regularly monitors asset purchase/replacement requirements.
  • Ensures training to all admin staff is provided.
  • Liaises with finance for any overdue payments not collected from rental or virtual clients.
  • Ensures business centers are properly manned between 9:00 am to 5:00 pm Sundays through Thursdays, finds quick replacement/shifting solutions if no-shows.
  • Responsible to ensure telephone lines and internet are functioning properly every day and weekends with minimum cut in service.
  • Prepares annual budget and submits in December to Finance & Operations Manager.
  • Ensures out of office e-mails and telephone messages are set when required.
  • Approves petty cash reimbursements prepared by SBCC.
  • Executes preventive maintenance plan for center/building facilities and equipment in coordination with management. Provides quarterly requirements with estimations on changes or fixed assets purchases needed, to management.
  • Handles and obtains approval on office boys, Ramadan bonus, or any other bonus requirements for office boys.
  • Ensure all staff and office boys are trained in case of fire or emergency.
  • Responsible for physical count and safekeeping of assets.
  • Any new purchase or write off needs management approval.
  • Moving of assets properly documented.
  • Maintain proper floor plan for easy reference.
  • Responsible for annual physical count of assets.
  • Damaged assets need to be documented for write off – approval requested from management in writing and sent to finance for proper entries.

Job Requirements

  • 5 years experience in the same position.
  • Excellent in communication and presentation skills.
  • Located in Maadi or near by. 
  • Office suite Experience with scheduling, budgeting
  • Computer skills (Excellent in using Ms.office)
  • Female only
  • Fluent in English is must

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