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Job Description
- Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
- Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
- Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
- Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
- Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
- Evaluate transportation cost and other expenses and verify that they are not more than the amount charged to clients, to ensure that a positive account balance is left at the end of every transaction
- Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes
- Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
- Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
Job Requirements
- Possession of excellent time management skills to be able to deliver goods as at when due
- Excellent human relations skills to be able to work effectively with all members of the logistics team, getting them to perform optimally
- Strong knowledge of logistics management for efficient service delivery
- Good communication skills to understand the details of clients’ deliveries, and pass instructions to team members to carry out without erring
- Multitasking skills: He/she must be able to do several tasks together without getting confused
- Attention to detail: He/she must be mindful of even the little details of an assignment
- Organization skills: The logistics operations manager must be able to plan and organize his/she activities for efficient delivery of good
