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Process Developer

Qtrans Language Solutions
Heliopolis, Cairo
Posted 3 years ago
11Applicants for1 open position
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Job Details

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Job Description

Description:

The purpose of the job is to provide support in developing the way of working in the translation industry operations and to identify continual process improvement and when necessary taking into consideration processes, organizations, solutions and technology. The position will work closely with both the Business Development and Projects teams and other departments to develop and secure the implementation of improved processes, working methods and tasks descriptions aimed to increase efficiency and lower costs. This position will support the team with the use of technology and software tools (EXCEL, ACCESS, web developed interface Etc.) to create efficiencies and maintain compliance levels. 

Responsibilities:

  • Analyze and evaluate current process flows:
  1. Communicate with process owners: Sales, Project Management, HR, Finances etc. teams
  2. Understand current operational procedures and process flows
  3. Analyze used in process automatization software
  4. Identify and prioritize current operational needs and problems
  • Create the list of changes required for process optimization and coordinate their implementation:
  1. Develop new or improve current process flows diagrams, lists of rules and procedures
  2. If necessary, find better technical tools (software) that should be used for process flow optimization
  3. Clarify and coordinate with process owners the list of changes required for process optimization
  4. Ensure that all implemented modifications work in the appropriate way
  • Coordinate and support the new/optimized process flows implementation in practice on the process owners level
  • Develop unique standards for relevant corporate documentation (process flows diagrams, instructions for users, ets.)
  • Mapping of AS-IS processes including working methods.
  • Identification of process improvements and control weaknesses

Job Requirements

Qualifications:

  • Strong understanding of key business process flows in a medium/large company
  • Experience in business process development and/or optimization is a must
  • University degree in Engineering (is an advantage)
  • Fluency in English (Written/Spoken)

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