Sales and Operations Trucking Manager

Trucking/ Custom Clearance Operations 

• Receive quotations requests (Trucking & Custom Clearance) from the sales department/ Ocean Freight Operations 
• Contact trucking/ customer clearance suppliers in order to select the best quotation according to the average market price rates
• Respond to the sales department with quotations alternatives in timely manner
• Provide the required trucks on timely manner according to the customer’s request 
• Manage the process and delivery of cargo transported by Vessels.
• Monitor trucking conditions, delivery status and customer concerns 
• Follow up with trucking customers regarding outstanding payments

Customer Focus

• Achieve sales budget allocated to the inland trucking business line
• Interface with customers, drivers and other stakeholders daily to assure resolution of unforeseen operational issues s
• Maintain strong relationships with trucking vendors and clearing agents as well as clients served to facilitate business operations
• Self-manage various administrative aspects including expense reporting in accordance with company’s budget.

Analysis & Reporting

• Analyze the operations processes and coordinates with sales and customer service departments to maximize the number of jobs being handled.
• Create cargo on hand trucking reports and transmission of such reports to customer service to keep them advised of the shipment positioning and overall status